THE TOOGOOD TOTE

Free worldwide shipping and returns on full price orders over £300.*

If your order is is under this value, or contains slipware ceramics the shipping charges and timescales are as per below. 

UK: £10 / Delivery in 1-3 working days. | EU: £25 / Delivery in 2-5 working days.

US: £35 / Delivery in 2-7 working days | ROW: £50 / Delivery in 3-7 working days.

For Objects and Furniture please email us at sales@t-o-o-g-o-o-d.com

RETURNS

All returns must be authorised by us before sending merchandise back. You must send a Refund and Return request to customer_relations@t-o-o-g-o-o-d.com within 14 days of the order’s delivery date. Once we have authorised your request, we will email you the returns instructions, which can also be found here.

You will be notified by email once your return has been received and processed.

*Free delivery and returns excludes sale orders, as well as slipware ceramics.
*Delivery timings exclude weekends and public holidays.

All international orders, including EU orders from January 1st 2021, placed on our website will be zero rated for UK VAT. This means UK VAT is not charged at point of sale.

Your order will instead be subject to local taxes and duties and will need to be paid by you at the point of delivery. For an estimate of taxes and duties on your purchase, please contact your local customs.